FAQ

How long is an estimate valid for?

Quotes are valid for 30 days unless otherwise agreed upon.

Do I have a guarantee on the site or software?

Yes, the warranty is 12 months.

What does the warranty cover?

Covers programming and development errors. Does not include free updates on features of products made unless otherwise agreed.

Once the design and estimate are approved, can I request changes?

If the changes are not structural yes, but if they substantially change the finished product a new estimate will be made. If the new estimate is not accepted and you wish to cancel the entire project a payment equal to 50% of the initially accepted amount will be required. Example: the quote for a showcase site is €500 but you want to make it into a €5,000 e-commerce in the process. If the client wants to cancel everything he will have to pay 250€ penalty.

Are software and site updates included?

Unless otherwise agreed upon such services are extras and should be charged separately.
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